Apple just announced Self Service Repair, which will allow customers who are comfortable with completing their own repairs access to Apple genuine parts and tools.
Available first for the iPhone 12 and iPhone 13 lineups (soon to be followed by Mac computers featuring M1 chips), Self Service Repair will be available early next year in the US will and expand to additional countries throughout 2022.
Customers join more than 5,000 Apple Authorized Service Providers (AASPs) and 2,800 Independent Repair Providers who have access to these parts, tools and manuals.
The initial phase of the program will focus on the most commonly serviced modules, such as the iPhone display, battery and camera. The ability for additional repairs will be available later next year.
According to Apple COO Jeff Williams, “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed”.
Before undertaking a repair, it’s important to first review the repair manual. You’ll then be able to order Apple genuine parts and tools using the Apple Self Service Repair Online Store. Following the repair, you’ll also receive credit towards your purchase if you return the used part for recycling.
Note that Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices.
For the majority of customers, a visit to a professional repair provider with certified technicians who use genuine Apple parts remains the safest and most reliable way to get a repair.
